This link allows customers to pay the price difference when replacing a product. Use this link to make the necessary additional payment and complete your purchase seamlessly.
After completing the payment, please provide the order number or transaction information to our after-sales service department at Info@oxygensolve.com
NOTE: Please follow the steps provided by the after-sales department for the specific exchange process.
Shipping Costs & Tax
1. Free Express Shipping on all items to the United States.
2. $29.99 Shipping Fee to Canada and the UK.
3. $79 Shipping Fee to Mexico and Peru.
4. $150 Shipping Fee to India.
5. $80 Shipping Fee to Israel.
6. $129 Shipping Fee to New Zealand
7. $30 Shipping Fee to Rest of World.
7. No sales tax.
Shipping Locations
1. Shipping is valid for shipping addresses in the United States, Canada, Mexico, Europe, etc. Excluding Peru, Alaska, Hawaii, Puerto Rico, and Guam.
2. We do not deliver to PO Box addresses. Please leave a specific address when you place an order, to make sure the package can be delivered successfully.
Shipping Methods
All orders of oxygen concentrators are shipped out via UPS or DHL or FedEx Express.
All orders of accessories are shipped out via USPS or DHL or YunExpress, etc.
Shipping and Delivery Estimates
For Oxygen Concentrators:
Shipping time: 1-2 Business Days
Delivery time: 3-5 Business Days
For Accessories:
Shipping time: 2-3business days
Delivery time: 10-15 business days
Safe Shopping Guarantee
At OxygenSolve, we prioritize the safety and security of our customers. We understand the importance of protecting your personal and financial information while shopping online. That's why we have implemented stringent measures to provide you with a secure and worry-free shopping experience. When you shop on our website, you can trust that:
1.Secure Connection:
We utilize industry-standard SSL/TLS encryption to establish a secure connection between your browser and our website. This ensures that all data transmitted, including personal and payment information, is encrypted and safeguarded from unauthorized access.
2.Trusted Payment Methods:
We partner with reputable and secure payment gateways to process your transactions. These gateways employ advanced security measures to protect your payment information, ensuring a safe checkout process.
3.Privacy Protection:
We are committed to respecting your privacy. Our comprehensive privacy policy outlines how we collect, use, and protect your information. We never sell or share your data with third parties without your explicit consent, and we only use it to fulfill your orders or improve your shopping experience.
4.Account Security:
We take your account security seriously. Our platform enforces strong password requirements, and you have the option to enable two-factor authentication (2FA) for added protection. We regularly update and monitor our systems to identify and address any potential vulnerabilities.
5.Dedicated Support:
Our customer support team is here to assist you with any concerns or issues related to your shopping experience. Whether you have questions about our security measures, encounter any problems, or need help with your account, our responsive and knowledgeable support team is available to provide assistance.
At OxygenSolve, we are committed to providing you with a safe and secure shopping environment. We continuously invest in the latest security technologies and best practices to protect your information. Your trust is invaluable to us, and we will continue to prioritize your security as we strive to deliver an exceptional shopping experience.